Thread: why is it that when I need to phone VM, they fail to deliver?
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Old 10-10-2009, 11:01   #16
Sir John Luke
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Re: why is it that when I need to phone VM, they fail to deliver?
IF post #14 is not relevant, and someone else has indeed used the same MAC address as the OP's ROUTER, this would not be a breach of any T&Cs. It's only cloning the MODEM MAC address which is 'naughty'. People can set their router or PC MAC address to whatever they like, and if there is a clash, it's just bad luck. (As per Toto's post above).

What WOULD be interesting, is what would tech support do/say if the OP's PC MAC clashed, rather than their router's?

(The OP has already stated that if he swaps the router and PC addresses, connecting the PC direct to the modem, he fails to get an IP address. This COULD be due to the issue in post #14, but if not, what WOULD support do/say? I think that is what the OP is asking, in case soeone else less 'techle' has the same issue).
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