[Russ]

I'm working for myself. It's mail order related, most of my incoming and outgoing mail is in envelope form. At the moment I'm getting by just using stamps but I'm looking at getting a RM business account and forking out for a 'franking' machine. To justify that cost I need to be sure of a business plan which I'm tentatively working out.

Although bad the economy isn't affecting my trade directly but the RM would really screw up my projected growth. It's hard enough selling the idea of small businesses to people when I have major league competition but all it would take is delivery delays to take longer (even asking people to be patient during the strikes doesn't work - most people want things NOW or they go elsewhere) and potential customers give up and take their business elsewhere.

I need a delivery service I can rely on. It should be the RM but I'm not fussy, I'll pay anyone to deliver my mail and have orders brought to me, this is why I'm more than happy for the RM to have competition if they won't do the job they're supposed to do.