Cable Forum - View Single Post - why is it that when I need to phone VM, they fail to deliver?

DarthMuppet · 09-10-2009, 22:50

I didn't ask you to support my router, and I never would. I asked you to support your own DHCP service, which you failed to do. DHCP is perhaps the simplest of all things internet. what would it have taken to find my MAC address in your DHCP address, and ask the individual who is in breach of his terms of service to kindly desist in favour of someone who is not? I am of course now making an assumption that this really is the problem - unfortunately, 'your' refusal to take it any further leaves me sort of blind here.

What's more I *proved* whilst I was on the phone my router was not the cause, by giving it my PC's MAC address - but you didn't want to know.

And if I can get to second line support directly when I need it, I'll *gladly* pay 25p a minute. At the end of the day, you get what you pay for. I expect first line to fix the run-of-the-mill stuff for free, but clone MAC addresses is a bit more obscure.

09-10-2009, 22:50	#3
DarthMuppet Inactive Join Date: Oct 2007 Location: Huntingdon, UK Posts: 24	Re: why is it that when I need to phone VM, they fail to deliver? I didn't ask you to support my router, and I never would. I asked you to support your own DHCP service, which you failed to do. DHCP is perhaps the simplest of all things internet. what would it have taken to find my MAC address in your DHCP address, and ask the individual who is in breach of his terms of service to kindly desist in favour of someone who is not? I am of course now making an assumption that this really is the problem - unfortunately, 'your' refusal to take it any further leaves me sort of blind here. What's more I proved whilst I was on the phone my router was not the cause, by giving it my PC's MAC address - but you didn't want to know. And if I can get to second line support directly when I need it, I'll gladly pay 25p a minute. At the end of the day, you get what you pay for. I expect first line to fix the run-of-the-mill stuff for free, but clone MAC addresses is a bit more obscure.