Quote:
Originally Posted by Russ B
You seem to be of the opinion that we're saying they don't have reason to be unhappy.
No-one is saying that.
But am I to have sympathy for or even support those whose action is inconveniencing me? Especially when nothing I can do can change their situation? Especially when someone like Amazon seems to have a similar view as myself and has caused them to lose money by having a major contract dropped?
I hope more companies follow suit like Amazon. Run the RM in to the ground and get other companies to offer a delivery service. Any laid off workers could apply for the new positions, they'll have the experience.
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FYI Amazon has 'Cancelled' its contract with royal mail twice since I have been with the company, this will be the third.
Basically like with any bulk mailing company at contract renewal time they look to see if they can get a better deal. At the moment its HDNL, last time it was TNT, the time before I think it may have been UKN. During each of the previous times that we lost the contract TNT forwarded aall the less profitable items onto RM, so in effect we continued to deliver the bulk of Amazons mailings, while TNT only took the larger more lucrative items for themselves.
So basically it has little to do with service and more to do with cost.
---------- Post added at 13:49 ---------- Previous post was at 13:48 ----------
Quote:
Originally Posted by Russ B
I didn't say their action shouldn't affect anyone. But why the hell should I have to suffer and be inconvenienced by an argument which is not mine? A ban on overtime, work-to-rule, those are just some of the things they could do which won't cause trouble for Joe Public.
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Been doing both of those since the last big strikes. Doesn't work, As long as customers don't notice RM do not care.
---------- Post added at 13:54 ---------- Previous post was at 13:49 ----------
Quote:
Originally Posted by Damien
Of course it has something to do with the strikes. In the last few months Royal Mail has become completely unreliable as a result of these actions. Businesses cannot trust the Royal Mail and are going to have increasing problems as a result.
They are holding ordinary people and businesses to ransom to settle their dispute with management. The Union has recently said they don't think the backlog of mail will ever get delivered, and then protested the Royal Mail were employing non-postal workers to help shift though it. People have important documents in the mail. I know of one person still waiting for their degree certificate and another for their passport. The Union not only wants their workers not to sort out this backlog but also to prevent anyone from doing so.
Ultimately though they are a business and the employees are encouraging their own downfall. They are making the service unreliable and thus forcing businesses such as Amazon, of of their biggest clients, to their rivals.
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The union Obviously must be wrong or misquoted on that one because the only backlog we currently have is ingoing mail to London due to an unrelated local issue.
And even when a backlog exists it is only M class items that are held and even those only within the predefined limits of the specific M agreement with the business in question. First and second class are handled as per usual, with a delay normally related to the amount of strike time taken. Mail put in the backlog on Monday will be the first out of the mail-centre on Tuesday so Items are not held for months in the backlog, its a constantly changing group of mail.