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Petree · 09-10-2009, 12:29

If they are quoting you 7 to 9 days, or 1 to 3 weeks they have definately not processed the refund. They kept saying that to me week after week and eventually I got a different style email to the others saying it had now gone through the accounts department, with a confirmation code in a table at the bottom. I was then only quoted 3 days (unlike the completely unrealsitic timescales they'd been giving me before) and it did turn up on the 3rd day. I'd say as long as you keep getting those types of emails they have not put your through yet.

I am still waiting for my compensation but they have just stopped replying to my emails altogether now. I have no idea how many refunds they actually have to refund but I get the impression it's a lot. I've said this before but I really think they should be stopped from trading but I've no idea how to go about doing that.

09-10-2009, 12:29	#106
Petree Inactive Join Date: Sep 2009 Posts: 13	Re: roomsnet.com warning If they are quoting you 7 to 9 days, or 1 to 3 weeks they have definately not processed the refund. They kept saying that to me week after week and eventually I got a different style email to the others saying it had now gone through the accounts department, with a confirmation code in a table at the bottom. I was then only quoted 3 days (unlike the completely unrealsitic timescales they'd been giving me before) and it did turn up on the 3rd day. I'd say as long as you keep getting those types of emails they have not put your through yet. I am still waiting for my compensation but they have just stopped replying to my emails altogether now. I have no idea how many refunds they actually have to refund but I get the impression it's a lot. I've said this before but I really think they should be stopped from trading but I've no idea how to go about doing that.