Quote:
Originally Posted by max2009
They did say it was raised to the IT department. And they did say they sent me a modem. Which will take another 2-4 days to arrive according to their predictions.
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It does not always work sending out a replacement modem as it is a provisioning issue on the Virginmedia side, so when it arrives call 151 and give them the mac address of the sticker on the bottom and let us know if it works.