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Old 07-10-2009, 23:44   #1
bb7crap
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Join Date: Aug 2006
Posts: 4
bb7crap is an unknown quantity at this point
You owe us four hundred quid......pay-up now..?

Back in October last year,at my house in manchester i got cable tv,phone-line and 20mb broadband.A few weeks later i moved to a flat in the local area,and told virgin to move my services.I had a v+ box,what hd tv there was at the time,20mg broadband,and a phone line again.All was going well until about May this year.I switched on the television only to be faced with only a few tv channels....please phone customer services was over all 98% of other channels.I checked my phone line,that was off also along with the cable modem.I knew i wasnt in arrears with my billing and thought there must be a fault,as in past years in manchester,somebody trying to get too the roots on a tree,caps all cable out...Anyway nothing appeared so i decided to make use of the 150 option on cable phone...I gave my details to a woman who could speak very little English and was rarther very bad at speaking it too.She continued to tell me that at my new flat,i apparantly owed four hundred pounds from aprox....2001/2002.I thought ntl owned them then.And indeed so,but virgin were going back to pre-ntl days to recover funds (talk about desperate to get revinue) I tried to explain i had never lived in my new flat before ever,and told them i was installed at my old house and had recently moved.I spoke to many people trying to sort this,spoke to the supervisors and i was told the same sentance over and over.Pay four hundred pounds now,for your services to be restored.....Just like that....yea right Mr Branston,ill go and knock on your door in Holland Park,and wrip your bt line out,throw sky outta window,then continue to cut your asdl2 connection and say...four hundred and your laughing..****.So in the end i just let them think i had 400 quid owing,which i didnt.I got sky hd,talk talk phone,and a three dongle...no 50 mb though.. more like 500k.... Anyway on saturday last week i applied again to virgin,i recieved an e-mail asking me to phone them on Monday,which i did...Absolutly no record on my address...Great what....! no instalation either....No...! What do that company do to get it disliked anymore..its unberlivable.....muppets (foreign muppets) My postcode is m23 1Jr so if you read this cable get me installed asap...like this week,as i asure you i dont owe you 400 pound..all it takes is a switch,i have a v+ box,old modem but want 50mb and the phone socket is it....I dare say ill buy a brand new gold plated phone with delmonty diamonds......probably cost about 400....steve.
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