Good result matey, I'm pleased they sorted it for you. That's how it should be (apart from the fact they were ripping you off in the first place.)
Quote:
Originally Posted by dazzy316
I am a little bemused still at how different departments of VM are willing to help/listen whilst others arent.
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Not only that, but the individual you get to speak to when you do get through to the 'right' department will influence the experience you get. Just like the pricing and what people are being charged, it's inconsistent.