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pdfisher · 07-10-2009, 13:09

I had my virgin electronic bill arrive last month and it had a serge charge of £48 on it but does not explain why. Tried to get explanations from virgin but no one was really any help. I have paid on time etc so don't think it could be this. The only thing I have noticed is I have started all of a sudden, getting a bill in the post as well as the electronic one.
Could this be the reason why? and why would they start doing this?

07-10-2009, 13:09	#1
pdfisher Inactive Join Date: Oct 2009 Posts: 1	serge charge I had my virgin electronic bill arrive last month and it had a serge charge of £48 on it but does not explain why. Tried to get explanations from virgin but no one was really any help. I have paid on time etc so don't think it could be this. The only thing I have noticed is I have started all of a sudden, getting a bill in the post as well as the electronic one. Could this be the reason why? and why would they start doing this?