Thread: What else could it be?
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Old 06-10-2009, 21:58   #32
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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Re: What else could it be?
ive now been told.....

I've mailed the area service manager directly to request a joint appointment
by his senior technician and one of the local network engineers to
investigate this matter further. We've referred the issue up to our Network
management centre who are unable to find any issues on the UBR so it must be
the physical network. As soon as we have any reply we'll be back in touch.

I have also informed head office, retensions and tech support that end of october is the cut off point.

If its not fixed then then all my services will go elsewhere.
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