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Old 05-10-2009, 20:47   #26
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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Re: What else could it be?

Quote:
Originally Posted by Broadbandings View Post
I do hope you're not trying to suggest a 'server' is some kind of digital waiter/waitress? I said the DHCP server was in a data centre, it's very clear the 'person' isn't else he may have a clue instead of trying to palm an RF issue off on other departments.

As I'm nice I'll clarify.



The people further up the chain are right, he has no idea what he's talking about but being an IT tech I'm sure you'd know that a Dynamic Host Configuration Protocol (DHCP rather than DCHP) server is absolutely nothing to do with electrical power levels on a coaxial/optical given that its' purpose in life is to hand out IP addresses.

Exactly 3 things affect power levels - modem, CMTS and the optical and coaxial network in between. The end.

Sorry to not be able to give further advice, but DHCP issues it most certainly is not. The issue is either very local to you or along the cable network somewhere, it's certainly nothing to do with a Solaris server with no awareness of the RF network.
Broadbandings there is a mention of CMTS in one of todays logs BUT again they claim theres no issue...

Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) locked and synced to rescue CMTS...all is well!
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) Downstream sync failed
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) locked and synced to rescue CMTS...all is well!
Mon Oct 05 10:39:57 2009 Mon Oct 05 10:39:57 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:56 2009 Mon Oct 05 10:39:56 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Mon Oct 05 10:39:56 2009 Mon Oct 05 10:39:56 2009 Information (7) Downstream sync failed
Mon Oct 05 10:39:30 2009 Mon Oct 05 10:39:30 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:30 2009 Mon Oct 05 10:39:30 2009 Information (7) locked and synced to rescue CMTS...all is well!
Mon Oct 05 10:39:30 2009 Mon Oct 05 10:39:30 2009 Information (7) Downstream sync ok
Mon Oct 05 10:39:29 2009 Mon Oct 05 10:39:29 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Mon Oct 05 10:39:29 2009 Mon Oct 05 10:39:29 2009 Information (7) Downstream sync failed
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) The s/w filename specified in the config file is the same as ...
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) A software upgrade filename was specified in the config file.
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) Authorized
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) Registration complete!
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) We registered with a DOCSIS 1.1 config file!
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) Received a REG-RSP message from the CMTS...
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) Sending a REG-REQ to the CMTS...
Mon Oct 05 10:27:50 2009 Mon Oct 05 10:27:50 2009 Information (7) CableModem SNMP configure complete
Mon Oct 05 10:27:49 2009 Mon Oct 05 10:27:49 2009 Information (7) IP init completed ok
Mon Oct 05 10:27:49 2009 Mon Oct 05 10:27:49 2009 Information (7) CableModem TFTP init ok
Mon Oct 05 10:27:49 2009 Mon Oct 05 10:27:49 2009 Information (7) CableModem DHCP client init ok
Mon Oct 05 10:27:49 2009 Mon Oct 05 10:27:49 2009 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok

all i want is the problem fixed, theres only so much i can do, ive changed the splitter myself, they have tested the leads and power levels now and claim all is well, the cabinet has been tested, and they claim they CANT find a problem. While they r arguing amongst themselves what am i supposed to do with a connection that drops 7 times a day sometimes.
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