Quote:
Originally Posted by Watto1020
thanks for the input guys.. VM Engineer was due between 8am-12pm on saturday..
So i calls VM @ 1:30pm and asked about his whereabouts and i was told i have an engineer assigned to my property for today and i am on his work sheet, however he must have ran over on his previous call... no problem i thought, i can wait...
3:30 pm - i call VM again and i am put through 4 different departments and finally at 4pm speak to someone who tells me that the engineer assigned to me doesnt work on saturdays and they are not sure why he was assigned in the first place and shocked no one had told me earlier...
i wasnt too pleased like..
engineer re-booked for next saturday! - speeds still the same, power the same, etc. so will keep your info to hand when he hopefully arrives next week.. nearly 2 weeks with <40% of broadband speed!
|
Bad luck, there - if only VM would get their act together, they actually might keep more customers.