Quote:
Originally Posted by NoKnowledge
I think you upgraded to the L tariff and you were on the M tariff
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Yes, I agree with this. The OP must have upgraded from 2Mb to 10Mb by upgrading from BB M to BB L rather than taking the route of requesting the 'free' upgrade of BB M to 10Mb.
As I understand, there is no way back as BB M is no longer available.