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What else could it be?
im at wits end now, since August my modem has been rebooting randomly and i have found out reciently a few others locally have the same problem....
I have 2 engineers here after Secondline support said that its a problem with high power on upstream as it spikes at 59dBmv and all they claimed they can do is "Change my modem" and ive had 3 modems now since November of last year.
Now second line support are saying they cant see any problems on my UBR or network they asked the local network team to check it out and they are also saying they cant find any problems yet its STILL happening, here are some of the logs.... As i said there are other locals ive spoken to having the same issue.
> Wed Sep 30 15:32:05 2009 Wed Sep 30 15:32:05 2009 Information (7) MAP
> w/initial maintenance region received
> Wed Sep 30 15:32:03 2009 Wed Sep 30 15:32:03 2009 Critical (3) No
> Ranging Response received - T3 time-out
> Wed Sep 30 15:32:03 2009 Wed Sep 30 15:32:03 2009 Information (7) MAP
> w/initial maintenance region received
> Wed Sep 30 15:32:03 2009 Wed Sep 30 15:32:03 2009 Information (7)
> snip <
>
> Wed Sep 30 15:31:10 2009 Wed Sep 30 15:31:10 2009 Information (7)
> starting ds time sync acquisition...
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7) Locked
> on the downstream. Waiting for UCDs...
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7)
> Downstream lock ok
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7)
> Downstream sync failed
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7)
> Downstream sync ok
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7) Sync
> Start
> Wed Sep 30 15:31:09 2009 Wed Sep 30 15:31:09 2009 Information (7)
> Downstream sync failed
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) The s/w filename specified in the config file is the same as ...
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) A software upgrade filename was specified in the config file.
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) Authorized
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) Registration complete!
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) We registered with a DOCSIS 1.1 config file!
Sun Oct 04 00:44:56 2009 Sun Oct 04 00:44:56 2009 Information (7) Received a REG-RSP message from the CMTS...
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Information (7) Sending a REG-REQ to the CMTS...
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Information (7) CableModem SNMP configure complete
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Information (7) IP init completed ok
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Information (7) CableModem TFTP init ok
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Information (7) CableModem DHCP client init ok
Sun Oct 04 00:44:55 2009 Sun Oct 04 00:44:55 2009 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Sun Oct 04 00:43:52 2009 Sun Oct 04 00:43:52 2009 Critical (3) No Maintenance Broadcasts for Ranging opportunities received ...
Sun Oct 04 00:43:39 2009 Sun Oct 04 00:43:39 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 04 00:43:39 2009 Sun Oct 04 00:43:39 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:43:35 2009 Sun Oct 04 00:43:35 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:43:35 2009 Sun Oct 04 00:43:35 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:43:31 2009 Sun Oct 04 00:43:31 2009 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun Oct 04 00:43:16 2009 Sun Oct 04 00:43:16 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:43:15 2009 Sun Oct 04 00:43:15 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:43:10 2009 Sun Oct 04 00:43:10 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Sun Oct 04 00:43:09 2009 Sun Oct 04 00:43:09 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Sun Oct 04 00:43:06 2009 Sun Oct 04 00:43:06 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 04 00:55:14 2009 Sun Oct 04 00:55:14 2009 Information (7) The s/w filename specified in the config file is the same as ...
Sun Oct 04 00:55:14 2009 Sun Oct 04 00:55:14 2009 Information (7) A software upgrade filename was specified in the config file.
Sun Oct 04 00:55:14 2009 Sun Oct 04 00:55:14 2009 Information (7) Authorized
Sun Oct 04 00:55:13 2009 Sun Oct 04 00:55:13 2009 Information (7) Registration complete!
Sun Oct 04 00:55:13 2009 Sun Oct 04 00:55:13 2009 Information (7) We registered with a DOCSIS 1.1 config file!
Sun Oct 04 00:55:13 2009 Sun Oct 04 00:55:13 2009 Information (7) Received a REG-RSP message from the CMTS...
Sun Oct 04 00:55:13 2009 Sun Oct 04 00:55:13 2009 Information (7) Sending a REG-REQ to the CMTS...
Sun Oct 04 00:55:13 2009 Sun Oct 04 00:55:13 2009 Information (7) CableModem SNMP configure complete
Time Not Established Time Not Established Information (7) IP init completed ok
Time Not Established Time Not Established Information (7) CableModem TFTP init ok
Time Not Established Time Not Established Error (4) ToD request sent- No Response received
Time Not Established Time Not Established Information (7) CableModem DHCP client init ok
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Sun Oct 04 00:54:18 2009 Sun Oct 04 00:54:18 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:54:15 2009 Sun Oct 04 00:54:15 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:54:10 2009 Sun Oct 04 00:54:10 2009 Critical (3) DHCP WARNING - Non-critical field invalid in response.
Sun Oct 04 00:54:02 2009 Sun Oct 04 00:54:02 2009 Critical (3) No Ranging Response received - T3 time-out
Sun Oct 04 00:53:57 2009 Sun Oct 04 00:53:57 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/Q...
Sun Oct 04 00:53:55 2009 Sun Oct 04 00:53:55 2009 Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC f...
Sun Oct 04 00:53:54 2009 Sun Oct 04 00:53:54 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 04 00:53:51 2009 Sun Oct 04 00:53:51 2009 Critical (3) Received Response to Broadcast Maintenance Request, But no Un...
Sun Oct 04 00:53:51 2009 Sun Oct 04 00:53:51 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
Sun Oct 04 00:53:51 2009 Sun Oct 04 00:53:51 2009 Critical (3) SYNC Timing Synchronization failure - Loss of Sync
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