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redsand451 · 04-10-2009, 11:28

Just called CS to enquire about this. Was told that it is £99 installation and £5 per month for V+ and my exisiting package.

I can't find this £99 mentioned on the website terms and conditions. Why can't I have £49?

V+ £49 set-up fee offer: Available with all TV packages (usually £150). Available to all new Virgin TV customers (subject to status and credit checks). Offer also available to existing Virgin TV M, TV M+ and TV L customers. Existing TV XL customers are also eligible for this offer when they keep their existing set-top box (at a cost of £5 a month) in addition to their V+ connection. Offer price of £49 only applies to first V+ box set-up only. Second and subsequent V+ box set-up charged at £150 per V+ box. V+ subscription included with TV XL; £5 a month with TV M, TV M+ (Starter) or TV L. Offer ends 5th October or sooner if stocks run out. Existing Virgin TV customers should call 0845 840 7777 to get this offer. (Calls cost 6p per min from a Virgin phone). V+ subscription included with TV XL; £5 a month with TV M or TV L. TV Choice on demand subscription included with TV XL; £7 a month with TV M or TV L. V+ must be kept for your minimum contract term. V+ Box may differ to that depicted.

04-10-2009, 11:28	#5
redsand451 Inactive Join Date: Jan 2009 Posts: 8	Re: Upgrade existing package to V+ price? Just called CS to enquire about this. Was told that it is £99 installation and £5 per month for V+ and my exisiting package. I can't find this £99 mentioned on the website terms and conditions. Why can't I have £49? V+ £49 set-up fee offer: Available with all TV packages (usually £150). Available to all new Virgin TV customers (subject to status and credit checks). Offer also available to existing Virgin TV M, TV M+ and TV L customers. Existing TV XL customers are also eligible for this offer when they keep their existing set-top box (at a cost of £5 a month) in addition to their V+ connection. Offer price of £49 only applies to first V+ box set-up only. Second and subsequent V+ box set-up charged at £150 per V+ box. V+ subscription included with TV XL; £5 a month with TV M, TV M+ (Starter) or TV L. Offer ends 5th October or sooner if stocks run out. Existing Virgin TV customers should call 0845 840 7777 to get this offer. (Calls cost 6p per min from a Virgin phone). V+ subscription included with TV XL; £5 a month with TV M or TV L. TV Choice on demand subscription included with TV XL; £7 a month with TV M or TV L. V+ must be kept for your minimum contract term. V+ Box may differ to that depicted.