Cable Forum - View Single Post - New Virgin Media box

MovedGoalPosts · 02-10-2009, 23:23

The installer should really have checked and left the STB in a working condition. it's not your fault as a customer that he failed to do so. Regretably sometimes the STBs that are provided, because they are hired rather than pruchased, can be refurbished units. Therefore sometimes the STBs can show faults that might not have been expected hence why the installer must check that everything functions before leaving the customer.

02-10-2009, 23:23	#4
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: New Virgin Media box - AP52 issues The installer should really have checked and left the STB in a working condition. it's not your fault as a customer that he failed to do so. Regretably sometimes the STBs that are provided, because they are hired rather than pruchased, can be refurbished units. Therefore sometimes the STBs can show faults that might not have been expected hence why the installer must check that everything functions before leaving the customer.