hi recentley i upgraded to the 10bmb broadband package from 2mb which iam very happy with the speed is great.my bill for 2mb was £18.00 per month,since getting 10mb my bill as gone upto £25 per month. i have paperless billing+direct debit (as before when i was on 2mb nothing has changed) I rang virgin up and they say the reason why its £25 is because ive got the antivirus protection software. Well i havent, i didnt order it,and i dont need it,and i havent got it.could any of u guys figure out what they are on about please.All i did was when virgin said that they were upgrading 2mb to 10 mb free ,i went on their website and said that i wanted it.i filled out the form and within 3 hrs i was on 10mb i was well happy.Iam not now