[Masterstd]

I am glad to see that someone has at last got a refund, i am still waiting. I have noticed though that no new complaints have been posted so perhaps as they say it was an isolated incident. I have an outstanding booking for Nov and when i queried this with them they replied almost immediately saying, quote"future bookings are confirmed bookings and we quarentee that you will have a reservation in the Hotel". We will wait and see !!