Thread: Old NTL customer recently received a Virgin Media V Box
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Old 01-10-2009, 17:40   #11
bob_a_builder
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Join Date: Dec 2003
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Re: Old NTL customer recently received a Virgin Media V Box
Ok so I received the TV box a week or so ago, all connected and working
cancelled XL pack asap since didn't want that anyway

Now today receive in post a letter including a 'new' contract, the only thing thats new about it is they've added the TV box (it includes BB & phone which I've had for 10 year +
also it specifically lists min period for all 3 - TV, BB & phone as 12 months
lists contract date as 21st Sep- which I suppose when I called up to activate it

Letter says you have 7 days to cancel, but can't if you started using equip (tv box?) which I have because it arrived ages ago
Plus letter is dated 16th Sept but only arrives today ?

Seems like a ploy to lock you into a new 12month period during which you can't leave - which as it happens I had been considering
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