[Petree]

After 4 weeks and non stop chasing I have finally been refunded the amount that was originally debited to them. I've had to give them my card details yet again to try get a refund for the extra I spent out there but I'm not hopefull that will come back to me. I am however so relieved to have the majority of it back. They said that this was an isolated incident and they hoped it had not deterred me from booking with them again in the future. Like that's going to happen!!!!