Quote:
Originally Posted by BenMcr
If a new customer took out a bundle and then reduced a service below the minimum product holding they would also lose the discount
|
Ok so they removed the Triple XL discount (or whatever its called).
Shouldn't they then apply another discount (the phone, XXL BB discount) so he pays £38 as everyone else does not £45?
Or is this a punishment for downgrading under a 12 month contract?
Anyway if he wasn't told he was entering another 12 month contract at the time, doesn't this make it null and void as Virgin broke their own rules?