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techfreak1 · 30-09-2009, 15:15

It really isn't rocket science. My first post is quite self explanitory, I don't see the need to detail my bill on here, I have given the pertinant figures....but as you are finding it difficult, I shall reiterate here:

Quote for XXL - £35 (on phone by a customer services rep)
Actual charge on bill - £45 - complained, and reduced it to £28.

It is plainly obvious, that I was lied to and that VM couldn't care less for its customers.

I'm assuming that you work for VM by looking at your posts? If so, with your attitude as displayed above clearly runs deep throughout VM, and I certainly would not do business with the cowboys again.

30-09-2009, 15:15	#35
techfreak1 Inactive Join Date: Sep 2009 Services: Sky+HD, Virgin M+ TV, XXL 50Mb Broadband, L Telephone Posts: 5	Re: Weird Bills It really isn't rocket science. My first post is quite self explanitory, I don't see the need to detail my bill on here, I have given the pertinant figures....but as you are finding it difficult, I shall reiterate here: Quote for XXL - £35 (on phone by a customer services rep) Actual charge on bill - £45 - complained, and reduced it to £28. It is plainly obvious, that I was lied to and that VM couldn't care less for its customers. I'm assuming that you work for VM by looking at your posts? If so, with your attitude as displayed above clearly runs deep throughout VM, and I certainly would not do business with the cowboys again.