Thread: Weird Bills
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Old 30-09-2009, 13:44   #26
BenMcr
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Join Date: Nov 2006
Location: Manchester
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Re: Weird Bills

Quote:
Originally Posted by zing View Post
But XXL broadband is £28 when taken with a VM phone nowhere does it say you have to have tv as well or you will pay £45 for it
You don't have to have TV, but if you take out TV you get a different bundle discount.

Quote:
If I was a new customer and took XXL BB and Phone what would pay Ben? how would it only be £28 as I am not in a bundle?
But you are in a bundle. A Broadband and Phone bundle for which you get a £17 discount.

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It also clearly states £38 if taken on its own so how in Gods name can the charge someone £45 if they drop a product?
Yes, that is if you take it out on it's own. No phone, no TV, nothing else at all

Quote:
I had a flyer throught the mail saying existing customers are treated the same as new customers this is clearly bull turd
If a new customer took out a bundle and then reduced a service below the minimum product holding they would also lose the discount
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