Thread: email problems.
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Old 30-09-2009, 09:56   #10
Digital Fanatic
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Re: email problems.

Quote:
Originally Posted by D_Skids View Post
The Virgin Media Broadband status page is a joke! Clearly the email issue is national but just looking now there is a red 'light' against Broadband and Email but underneath its says 'There are currently no issues'!

They really need to get their act together!
just select a region and it will show you the national tickets also.

---------- Post added at 08:56 ---------- Previous post was at 08:55 ----------

Quote:
Details of Service Issue
Ticket number 1092271 Time Stamp Sep 30 2009 0:08AM
Region(s) affected England - Central South [CS]
England - Midlands [MI]
England - South West [SW]
England - North and East Midlands [EM]
England - South Coast [SC]
England - North East [NE]
England - East and Anglia [EA]
England - East Yorkshire and Lincolnshire [EY]
England - London [LO]
Northern Ireland [NI]
England - North West [NW]
England - Herts, Beds and Bucks [HB]
England - Essex and South East [SE]
Scotland - North East and East [SN]
Wales - South [WS]
Scotland - West [WE]
England - North, South and West Yorkshire [YK]

Customers affected Broadband Internet

Name George Lee
Department Outage Surveillence Team
Brief Description Loss of Webmail
Postcode area(s) All
Placename All
Estimated Fix Time 4 hours
Details Customers nationally are currently experiencing difficulties accessing webmail.ntlworld.com. Our engineers are now investigating this issue. Virgin Media apologise for any inconvenience caused. - Virgin Media Technical Support
Status Updated Priority P1
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