Quote:
Originally Posted by BenMcr
It's not about not caring it's whether it is cost effective to do (which as business Virgin have to look at) - which at the moment it isn't
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Fair enough but I know many people who will not have a Virgin phone simply because they do want CLI.
Including the person in the link I posted in my earlier post. If you've never had it then you may well not miss it, but if you come from BT, it's something your used to and it does make you feel like you are getting a downgraded service.
Presuming this person I linked to tells all his friends not to go to Virgin as their phone service is sub par, how much could Virgin be loosing? Multiply this by everyone else that is disappointed by the lack of CLI and I would say it's about time Virgin seriously addressed this.
Especially as often, customers are being told they can get it when they sign up then once in contract find out they cant really.