Quote:
Originally Posted by Broadbandings
I see.
So the advertising regarding XXL being 28GBP when taken with a phone line is conditional on not adding, then removing other services, and VM will charge me 38GBP unless I upgrade the TV pack?
|
All the prices Virgin quote are when you take out those services, so as I said downgrading to a lower bundle is not allowed - you lose all discounts if you do.
Which is what the terms mean when it says:
You must, at a minimum, take all services included in your bundle for your minimum contract term. If you change any part of your bundle, standard prices apply.
This is how the bundles have worked for the since Feb 2007. It hasn't changed.
The same would happen if you tried to downgrade from XXL to L broadband. You would lose the £17 discount so actually only pay £3 less (rather than the £14 difference between the two on the website)
Quote:
I am beginning to feel a cancellation of everything bar XXL which is still contracted coming on. If they really insist on making me pay full price for other services they can stick them where the sun doesn't shine and I'll use BT instead 
|
The Triple XL 50 is 12 month recontracting on ALL services. So you are now under contract for XXL
and TV and Phone