Cable Forum - View Single Post - So VM ignored a CCCS report

joglynne · 28-09-2009, 17:25

I've been having a look around the net and, unless someone in the know can advise you otherwise, the next step seems to be to approach CICAS. Unfortunately you may have to start the CCCS action again as VM will probably claim to have resolved your original complaint when your speeds were 'sorted' out. (Even though we both know it's the students going home for summer that gives a respite from a chronically oversold BB service in some areas.)

Have a look at this link and see what you think.

http://www.cisas.org.uk/VirginMediaC...actDetails.asp

28-09-2009, 17:25	#6
joglynne Born again teenager. Join Date: Feb 2007 Location: Manchester. (VM area 20) Age: 77 Services: Maxit TV, M250 Fibre BB. Phone-Anytime Chatter Posts: 13,880	Re: So VM ignored a CCCS report - what should I do? I've been having a look around the net and, unless someone in the know can advise you otherwise, the next step seems to be to approach CICAS. Unfortunately you may have to start the CCCS action again as VM will probably claim to have resolved your original complaint when your speeds were 'sorted' out. (Even though we both know it's the students going home for summer that gives a respite from a chronically oversold BB service in some areas.) Have a look at this link and see what you think. http://www.cisas.org.uk/VirginMediaC...actDetails.asp __________________ "I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne