Quote:
Originally Posted by Moldova
We have an internal forum that is loosely moderated and some good posts are put on there.
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Wasn't so loosely moderated when onewayinternet was discussed on there...
---------- Post added at 09:50 ---------- Previous post was at 09:42 ----------
Quote:
Originally Posted by Sambora
http://community.virginmedia.com/
good to see that is happening, but not so good to see it dying on its feet. I wonder how many "lurkers" there are there, and how many people are using it that are forum noobs.
I'm also surprised that apart from the admins there is no formal "VM Employee" status!! That is key to the forum being successful!!
Looking at a lot of posts it seems that there are a couple of VM heavyweights posting but they are getting drowned out.
So I don't quite get it, but I do hope it works.
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Sadly the main 'heavyweight' Alex Brown is at heart a PR man. He has a long and not very distinguished history of twisting the truth and/or out and out telling porkies, a major case in point being STM which he denied right up until release then wriggled out of through semantics. 'It's not throttling / shaping / whatever it's 'traffic management''....
He also has a tendency to reply where he wishes then disappear if the response isn't what he wants to hear or he doesn't 'get it'.
Case in point:
http://community.virginmedia.com/t5/...d-p/229/page/3
Which he certainly doesn't get, Virgin's capacity planning is reactive and has been complicated by the way they deployed DOCSIS 3. Describing it as being some arcane process is nonsense, it simply revolves around the period of time ports spend above certain levels. In addition CNR is not capable of automatically generating new levels of service for customers, all service levels have to be initially manually configured.