[Ken W]

Originally Posted by einsteinradio

Hello, sorry if this is in the wrong place, I've just joined.

I have a BT socket in my hallway which acts as a splitter for an extension for an upstairs phone, I believe it's an NTE5 master.

Only noticed today that the extenstion upstairs isn't live.

Unscrewed the front lower panel and the cables connected came away.

So at the moment, I have just the extension to the front room plugged into it.

The socket has connections marked 2-5, I did find on a site giving details on what colour wires to connect to each of them (I presume it's the cable that leads upstairs), but when I try this, I get no dial tone upstairs and the sky box can't get a line.

I have to admit that to connect the wires into the sockets 2-5 I used a small screwdriver rather than a specific tool.

Would appreciate some help as there seems to be more wires than sockets...

If someone can tell me what coloured cable goes into each socket marked 2-5 I'd be grateful!

Many thanks

Einsteinradio, Milton Keynes

---------- Post added at 20:02 ---------- Previous post was at 19:57 ----------

Can confirm the line is ok, plugged the phone from upstairs into the test socket and that worked fine, pretty sure its connecting the right coloured wire into the right socket 2-5 from cable that leads upstairs.

BT connections
pin 2 Blue
pin 3 Green
pin 5 Orange

I hope that helps.