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Raistlin · 25-09-2009, 16:13

I have a colleague who is a VM customer, with a NTLWorld email address.

They can receive emails ok, but cannot send. Every time they try to send the message is bounced with a 550 error stating that they are 'not allowed' to send an email to that address.

Any ideas where they can start looking for the cause of this?

25-09-2009, 16:13	#1
Raistlin Inactive Join Date: Feb 2004 Location: There's no place like 127.0.0.1 Services: Depends on the person and the price they're offering Posts: 12,384	Email: 550 Error I have a colleague who is a VM customer, with a NTLWorld email address. They can receive emails ok, but cannot send. Every time they try to send the message is bounced with a 550 error stating that they are 'not allowed' to send an email to that address. Any ideas where they can start looking for the cause of this?