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I take it you have turned on the modem first, waited a minute, and then the router.
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I dropped in on them again today and tried this, and it didn't do the trick. (Thank you for the suggestion, though.)
I recall that the first time we tried DHCP with Primary DNS 194.168.4.100, Secondary 194.168.8.100. (Those were guesses, taken from ipconfig -- we didn't really know what we were doing.) I'm not sure we had DNS Relay checked; I'll try it next time, together with your other suggestions.