[terryw]

Hello, my laptop which I have had for a few months and has been in working order has decided it now does not believe that the version of Windows Installed on it is genuine. But it is as I purchased it from a well known retail store.

I turn the machine on and upon clicking a user a Prompt box appears asking me to enter a valid product key. I can get into the machine through SafeMode.

I have entered the product key found on the back on the laptop and it says this is not genuine.

I could download and installed a verision of Vista from by MSDNA account but I would like to solve the current issue.

Any help?

Thanks