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carol47 · 24-09-2009, 14:44

Spoke to Call Centre twice yesterday regarding updating to V+HD box. Got two different prices?? Sent an e-mail stating what I wanted and asking for someone to phone me to discuss. Didn't get a phone call just an e-mail telling me something different again. Thought I'd bite the bullet and phoned again this afternoon. Was told that as I was on TV XL I could have the upgrade to a new box for £49.00 with no monthly fee just the one off payment. Asked if he was sure he was right and he assured me that he was.

Does anyone know if he was right because if I get charged more I will be a little bit annoyed and they will get another phone call just like they did when they tried to charge me more for the TV when they mis-sold it to me.
Carol

24-09-2009, 14:44	#1
carol47 Inactive Join Date: Sep 2009 Posts: 2	Just ordered V+HD box.... Spoke to Call Centre twice yesterday regarding updating to V+HD box. Got two different prices?? Sent an e-mail stating what I wanted and asking for someone to phone me to discuss. Didn't get a phone call just an e-mail telling me something different again. Thought I'd bite the bullet and phoned again this afternoon. Was told that as I was on TV XL I could have the upgrade to a new box for £49.00 with no monthly fee just the one off payment. Asked if he was sure he was right and he assured me that he was. Does anyone know if he was right because if I get charged more I will be a little bit annoyed and they will get another phone call just like they did when they tried to charge me more for the TV when they mis-sold it to me. Carol