Quote:
Originally Posted by astra73033
hi all,
same problem here, arrived on holiday, room cancelled, no warning, luckily got a room but paid 200 quid more. eventually got in touch told i'd be refunded in 9 working days which will be this friday. can we not claim back on our travel insurance that what i thought it was for. mick
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200quid more! Ouch, suppose you'll only know that by giving the travel insurance company a shout and explain the situation, I dont have travel insurance (

), called the credit card company though and I can claim my refund (if it doesnt come through from roomsnet) from them, they called it a "chargeback".