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Burning_Heart · 21-09-2009, 05:14

Hi, I have the same issue from the last 10 days now and no one from VM tells me how long it is gonna take. I live in Basingstoke and my brodband is down since 11 September. I don't get any reasonable answer from virgin customer service, sometime they say engineers are working and sometime they say engineers are waiting for council approval. I haven't seen such a bad service in my entire life. I am new with Virgin media (1 month).

21-09-2009, 05:14	#2
Burning_Heart Inactive Join Date: Aug 2009 Posts: 4	Re: Loss of broadband in RG10? Hi, I have the same issue from the last 10 days now and no one from VM tells me how long it is gonna take. I live in Basingstoke and my brodband is down since 11 September. I don't get any reasonable answer from virgin customer service, sometime they say engineers are working and sometime they say engineers are waiting for council approval. I haven't seen such a bad service in my entire life. I am new with Virgin media (1 month).