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Tech_Boy · 21-09-2009, 01:10

when I left 3 months ago, the only escalation path that we had for possible outages was to raise faults & book engineers, there was no other sanctioned method for escalating possible outages (possibly they didn't trust ex NTL techs in Swansea).

21-09-2009, 01:10	#4
Tech_Boy Inactive Join Date: Mar 2004 Location: Swansea Age: 50 Services: Inhumations, for the right price Posts: 517	Re: Inconstant support when I left 3 months ago, the only escalation path that we had for possible outages was to raise faults & book engineers, there was no other sanctioned method for escalating possible outages (possibly they didn't trust ex NTL techs in Swansea).