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boroboi · 20-09-2009, 02:02

So, i recently sold an item to the tune of £200+ on ebay, fully working, boxed securely and sent by special delivery.

Buyer has had the item since Tuesday and on Saturday decided to e-mail me claiming the item was faulty, it apparently didn't work, although i know it does as i have a screen shot and date showing the item in use.

The buyer has started a dispute with e-bay and escalated it to pay-pal almost immediately, at which point i disputed the claim.

So what happens now? What do you think my chances are of coming out of this with my reputation intact?

I've heard a lot of BS regarding paypal always going in the buyers favour regardless of evidence and what not, so im unsure as to how to proceed.

Indeed the buyer could just smash it with a hammer and send it to me back.

20-09-2009, 02:02	#1
boroboi cf.geek Join Date: Mar 2005 Location: Middlesbrough [TS10] Age: 40 Services: TT Fibre Large 78mbit Posts: 967	ebay seller disputes my item So, i recently sold an item to the tune of £200+ on ebay, fully working, boxed securely and sent by special delivery. Buyer has had the item since Tuesday and on Saturday decided to e-mail me claiming the item was faulty, it apparently didn't work, although i know it does as i have a screen shot and date showing the item in use. The buyer has started a dispute with e-bay and escalated it to pay-pal almost immediately, at which point i disputed the claim. So what happens now? What do you think my chances are of coming out of this with my reputation intact? I've heard a lot of BS regarding paypal always going in the buyers favour regardless of evidence and what not, so im unsure as to how to proceed. Indeed the buyer could just smash it with a hammer and send it to me back.