Cable Forum - View Single Post - Upgrade from 2

squealy · 17-09-2009, 18:44

Update:

Having been told my Ambit 100 modem couldn't cope with 10mb VM promised to send another within five working days. That new modem didn't arrive so I phoned CS again who said it "Couldn't be received" and they would send another one. That arrived four days later. It's an Ambit 256. It's now all connected and I've gone through the whole set-up process but still only getting speeds of 3.3mb max. Anyone know if Nottingham 3 UBR is massively oversubscribed or anything or does the 10mb take a while to cut in?

Just as an aside it seems that the first replacement modem probably never arrived as UPS wanted someone to accept it. Handily the second one was dropped off with my next door neighbours who kindly looked after it for the day while I was at work (despite the fact that I barely know them). How is anyone who works full-time and lives on his own ever supposed to be around to receive a package delivered on an unspecified weekday during the working day? I asked originally if it could be sent to my work address but VM said they couldn't do that. Just seems a bit archaic in this age of increasing numbers of people living on their own.

17-09-2009, 18:44	#1114
squealy Inactive Join Date: Dec 2003 Location: Nottingham Services: V+, XL TV, Sky Sports/Movies, M broadband and phone Posts: 366	Re: Upgrade from 2 - 10 meg Update: Having been told my Ambit 100 modem couldn't cope with 10mb VM promised to send another within five working days. That new modem didn't arrive so I phoned CS again who said it "Couldn't be received" and they would send another one. That arrived four days later. It's an Ambit 256. It's now all connected and I've gone through the whole set-up process but still only getting speeds of 3.3mb max. Anyone know if Nottingham 3 UBR is massively oversubscribed or anything or does the 10mb take a while to cut in? Just as an aside it seems that the first replacement modem probably never arrived as UPS wanted someone to accept it. Handily the second one was dropped off with my next door neighbours who kindly looked after it for the day while I was at work (despite the fact that I barely know them). How is anyone who works full-time and lives on his own ever supposed to be around to receive a package delivered on an unspecified weekday during the working day? I asked originally if it could be sent to my work address but VM said they couldn't do that. Just seems a bit archaic in this age of increasing numbers of people living on their own.