she was secretary until end of july and happy to take money off people then,if anyone paid at this time then in my book it has something to do with her whether she likes it or not.keep on at her every day, (tough if she is being hounded at work!!! )until your money is refunded.my posts on other forums have been removed (reported by her I suspect ) have also noted that suspicious (positive )new posts are being posted by folk in sri lanka.Roomsnet are taking the p.. Fingers crossed everyone I really do hope you get all your money refunded
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LOL this is reply i got when asking if it was SAFE TO BOOK
Thank you for the email.
We had few contract issues with few of our suppliers. We were in a process of renewing the contracts and we could not agree with terms and conditions they have introduced recently. During the period of negotiation these new regulations some bookings got canceled by our suppliers. Unfortunately we could not reinstate all the bookings though we were able to find alternative accommodation for some of the bookings as were also not aware of the cancellation of these bookings.
To avoid any further cancellation of bookings we have decided to terminate the contracts with the suppliers who canceled our bookings. The future bookings will go through with new suppliers so your booking will be a confirmed booking and we guarantee that you will have a reservation in the hotel.
If you have further queries please do not hesitate to contact us at all the times.
Thank You
Regards
Sean
Manager-Customer Support
www.roomsnet.com