[Toto]

Originally Posted by Barry Issell

10/10 Toto.

Of course it's attention seeking ! If you're not in the game then you can't expect to understand how it works.
'Using the appropriate channels' - WTF ! - This is the Premium Rate industry we're talking about here !!

One of the points the OP has made is that VM has withheld ALL revenue on the basis that ALL calls made were AIT.
This is clearly bul***it as the OP made calls to his own Premium Rate numbers (as do we - it's called a line test) and not been paid out for them.

Another point, and Adam will back me up on this - VM always round up calls to a full minute - yet they only pay over the exact amount of seconds made to BT wholesale. Again this is going on with every single call made on their network - a seperate issue I know and maybe a topic for another thread but I thought it important to mention.

Adam, we've been down the route of OFCOM and they are only interested in protecting the consumer - this is internal within the industry and rests mainly on the shoulders of BT Wholesale to address.

The point is, VM are sitting on £millions of unpaid revenue and some would perceive (ourselves included) that in itself to be fraudulently obtained.

Mux hacks are way off the mark and we had that excuse from VM. Adam, you will not get anywhere with the 'Cheif Exec', if it is who I think it is. The real VM players don't want to talk - you hit a brick wall.


So how do VM explain an 09 being promoted solely on National Television with perfectly natural organic traffic as being legit - the answer ? - they don't. They stick an AIT claim into BTW and hope to get away with it. FACT.

If there were legit customer complaints then BT, Voda, o2 etc. would all be banging in an AIT retention on the same number range - they don't, only VM.

Speaks for itself really..

OK, points made that can't really be corroborated, but I don't have a problem with that, its not my issue because I don't use premium rate services.

So again, are you and Adam prepared to divulge what your "telecoms" business is, something that can be checked as legitimate?

Oh,sorry forgot this bit:

Another point, and Adam will back me up on this - VM always round up calls to a full minute - yet they only pay over the exact amount of seconds made to BT wholesale. Again this is going on with every single call made on their network - a seperate issue I know and maybe a topic for another thread but I thought it important to mention.

Do your respective premium rate services charge by the second, no rounding up to the nearest 30 seconds or minute?