Quote:
Originally Posted by Matt D
Probably doesn't apply in this particular case, as there are "acceptable" limits for dead pixels, but, in general...
A 12 month Manufacturer's Warranty is in addition to statutory consumer rights.
Under the Sale of Goods Act 1979 (as amended), a consumer's contract is with the retailer, and it is the retailer who is obliged to ensure that goods "conform to contract" and are "fit for purpose" etc. A consumer has up to six years (depending on what the item is) to claim against the retailer for repair/replacement of faulty goods. For the first 6 months after purchase, it is up to the retailer to prove that the goods are not faulty. After 6 months, it is up to the consumer to prove that the goods are faulty.
http://www.berr.gov.uk/whatwedo/cons...page38311.html
EU consumer law also gives people a 2 year guarantee with the retailer:
http://ec.europa.eu/youreurope/nav/e...n.html#11424_4 |
I think the ultimate problem with that is since the onus is on the owner after 6 months to prove the fault was present when purchased any retailer could just claim that the item has been improperly cared for etc.
In reply to the post about the TV returned outside of warranty. I have to admit I would be a little dubious of a dead pixel showing up that long after purchase. Sounds more like the screen has taken a knock or kids have been poking at it to me.