Quote:
Originally Posted by BenMcr
*bashes head against the wall*
You will pay the price that is on the damned website - the one I've just given you and the SAME PRICE THAT EVERYONE ELSE ON XXL BB, XL TV and XL Phone pays
This will show on the bill as £45 (not that it really matters) - which is £8 more than the £37 BB XL shows on the bill as because that is the price before the discounts you also have on the bill to make it THE PRICE ON THE WEBSITE
Do you see a theme here by any chance? THE PRICE ON THE WEBSITE FOR XXL IS THE PRICE YOU PAY
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I respectfully request that instead of getting irate with confused customers, you instead direct your bile towards Virgin Media for it's inability to design a clear, concise website that conveys it's service pricing structure.
The people who don't understand the garbled information on the VM website regarding it's pricing policy are NOT stupid and they are NOT trolls trying to get anyone's back up: they are loyal customers of the company who genuinely want to use the services, but simply cannot make head-nor-tail of the conflicting, opaque and poorly-written tariffs listed there.
To say "The price on the website is the price you pay" is utterly disingenuous when different parts of the website quote different prices for exactly the same combination of products.
Now be nice, please.