Cable Forum - View Single Post - Caller Display "No Longer Available" after port

AndyCalling · 04-09-2009, 19:37

Yes, that has been my experience too (I had an install issue made far worse by the Indian experts, the comment from the Virgin engineer was that it was someone who didn't want to do their job).

Now don't get me wrong, I know many people with an Indian background and work with them too. They are as varied in attitude as anyone else (except for a tendancy in some towards anti-Bangladeshi nonsense which I have no time for) and I have no particular racial issue here or anywhere else.

I do think that Virgin need to review their recruiting and training policy on their Indian site though. They seem to be picking up some right dregs there and no mistake.

I will say that whenever I've talked to someone on the UK site they have been excellent, as have the engineers. Perhaps the Indian site need to be visited by a few of the UK Virgin chaps to get some training done. Particularly in the HR department as they can't recruit at the Indian site for toffee.

I like this Virgin cable internet. That is why I have a Virgin phone. In general the phone is OK, except for the lack of Caller ID (possibly?) and the call charges which are a bit greedy. I think Virgin would attract far more custom from BT and even Sly if their phone lines could compete. As it is, it is only the Internet and TV freaks who will put up with the phone to get the rest. Even then, many of the TV freaks will be considering Sly.

FYI, I don't have Virgin TV (Freeview does me fine, no time for any more than that), I have 20meg internet (at a full and fast rate, no slowness) and the weekends style phone package.

I'm on the Eastleigh digital network (not the Southampton analogue network) in area 20 Blue. The hardware must be quite new because 50meg internet is available if I wanted it.

Any chance of this Caller Display being available do you think, Sparky? Moo?

04-09-2009, 19:37	#14
AndyCalling Inactive Join Date: Sep 2009 Location: Southampton (Switch PT2) Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg) Posts: 493	Re: Caller Display "No Longer Available" after port Yes, that has been my experience too (I had an install issue made far worse by the Indian experts, the comment from the Virgin engineer was that it was someone who didn't want to do their job). Now don't get me wrong, I know many people with an Indian background and work with them too. They are as varied in attitude as anyone else (except for a tendancy in some towards anti-Bangladeshi nonsense which I have no time for) and I have no particular racial issue here or anywhere else. I do think that Virgin need to review their recruiting and training policy on their Indian site though. They seem to be picking up some right dregs there and no mistake. I will say that whenever I've talked to someone on the UK site they have been excellent, as have the engineers. Perhaps the Indian site need to be visited by a few of the UK Virgin chaps to get some training done. Particularly in the HR department as they can't recruit at the Indian site for toffee. I like this Virgin cable internet. That is why I have a Virgin phone. In general the phone is OK, except for the lack of Caller ID (possibly?) and the call charges which are a bit greedy. I think Virgin would attract far more custom from BT and even Sly if their phone lines could compete. As it is, it is only the Internet and TV freaks who will put up with the phone to get the rest. Even then, many of the TV freaks will be considering Sly. FYI, I don't have Virgin TV (Freeview does me fine, no time for any more than that), I have 20meg internet (at a full and fast rate, no slowness) and the weekends style phone package. I'm on the Eastleigh digital network (not the Southampton analogue network) in area 20 Blue. The hardware must be quite new because 50meg internet is available if I wanted it. Any chance of this Caller Display being available do you think, Sparky? Moo?