Hiya. I am also in area ref. 20 (blue), had my number ported from BT and have been told the same by the Indian experts, that Caller Display is not available to me. It is interesting that the OP has had Caller Display working in area 20 (all be it for only a short while).
I would love Caller Display, especially as I used to text a lot with BT and I could get back to spending that money with Virgin if they gave me Caller Display.
Has there been any progress with this one? It's the only real downer with Virgin compared to my previous BT phone/Virgin.net ADSL combo.
Can you help a new cable customer, Virgin Media gurus?

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