Quote:
Originally Posted by squealy
OK, well I waited a bit and didn't get the upgrade to 10mb despite being registered for it. Then I phoned Faults and they said they'd sort it from their end but I should give it 24 hours. It's now coming up to 48 hours and I'm still on 2mb.
Is there some problem getting this upgrade in NG7? I don't really know what to do next.
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Hi squealy, I had the same problem, so I called them and they said the same thing to me 24 to 48 hours !!! I called them back and the guy I talked to told me I needed a new modem so he ordered one I got it 2 days later wired it up and it's working ok now, I don't always get 10 megs but I'm pleased.