Quote:
Originally Posted by moaningmags
For virgin to provide training for all available e-mail clients and security software we're asked to configure on a daily basis we'd be looking at losing the freephone number for tech and making it chargeable again and no customer wants a return to that never mind us in technical support.
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Exactly who out there wants to go back to 25ppm as of 14 months ago just so we can help you set up your email, which as it is not be a fault the would be no refunding of the call charges, so do you want to pay £5 for me and Mags and the rest of our colleagues to help you set up your product?.
I thought not!!