Me, cross, nope

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OK, I see the point your making. I don't agree though, like others have said, where do you draw the line?
My question as to what issues you had with Outlook comes from the fact that you made reference to the fact that you thought that Virgin were operating non standard mail services (POP3/SMTP) which i took to mean you(or someone you knew) was having more of a problem than getting the mailbox and sending/receiving settings right.