Cable Forum - View Single Post

locutus1974 · 29-08-2009, 19:36

I have tried to contact the 7 days a week 24 hour a day cutomer help line no answer. have emailed them no answer, have tried the online im help it says you are the first person in the queue then tell you to email instead as operaters are busy. There is noone answering any form of enquiry even the hotels (not just mine but at least 30 others that i have managed to find out about today alone) cannot get hold of them, the agents for apartments can't get hold of them to find out about payments. I paid in full for this hotel back in July and have heard nothing since. I am not slating them as i state in my post i have used them many times and have been extremely happy wih the service. I am just telling people to check with the hotel or apartment they have booked to make sure. If i had just assumed that all was ok I would have turned up at the hotel in the middle of the night and had no booking.

29-08-2009, 19:36	#3
locutus1974 cf.member Join Date: Jan 2008 Location: bolton Services: virginmedia TV XL,1 tb tivo, v box in another room, Phone Large, BB large (30) pay as u go mobil Posts: 73	Re: roomsnet.com warning I have tried to contact the 7 days a week 24 hour a day cutomer help line no answer. have emailed them no answer, have tried the online im help it says you are the first person in the queue then tell you to email instead as operaters are busy. There is noone answering any form of enquiry even the hotels (not just mine but at least 30 others that i have managed to find out about today alone) cannot get hold of them, the agents for apartments can't get hold of them to find out about payments. I paid in full for this hotel back in July and have heard nothing since. I am not slating them as i state in my post i have used them many times and have been extremely happy wih the service. I am just telling people to check with the hotel or apartment they have booked to make sure. If i had just assumed that all was ok I would have turned up at the hotel in the middle of the night and had no booking.