I guess you have picked up and earlier Virgin statement that Outlook was not supported because it was third party software?
(one Virgin Guru said that Virgin was the 1st party, I was the second party and any thing else connected to their website was third party and therefore not supported)
However, in real life Microsoft have introduced a policy with Windows 7 of only bundling a minimum of applications, in the hope that users will not install incompatible versions of the major components. However as Windows Live already works with Virgin Media there should be no problems in using Windows Live/Windows 7 with Virgin Media.
The underlying problem for Virgin Media users is that the company is is a conglomerate and has an Internet Gateway to four different ISP servers. The user can login to Virgin and then access its various products (TV, Broadband, Email etc...) and reach this page
https://my.virginmedia.com/dashboard/start
From there the user can go to email, the email gateway, and select the ISP
@virginmedia.com
@blueyonder.co.uk
@ntlworld.com
@virgin.net
After choosing the server, the configuration is not the same in each case and the user must take care not to choose a password which is different from the one used to sign in to the Virgin Media Home Page
I suggest that it is the existence of Virgin’s unusually complex access to email mail settings that makes Virgin Help’s refuse to go beyond advice on setting up Outlook Express. In particular Virgin Media email is not simple to configure for inexperienced users of Outlook because the latter offers several email protocols, not just Pop3.
I expect that as time goes on Virgin will sort this out and refrain from foolish comments
like not supporting Outlook because it is third party software
