Cable Forum - View Single Post - Cannot receive calls on BT line after failed installation

Mr_Moo · 28-08-2009, 10:11

I've seen this issue before. Sounds like the port hasn't gone through correctly. I would assume that this number is still built on one of BT's switches, hence why calls aren't going through.

Contact customer services and ask them to call the Porting team, to call BT. Try and get through to the UK call centre.

28-08-2009, 10:11	#3
Mr_Moo Inactive Join Date: Jan 2009 Location: Peterborough Posts: 143	Re: Cannot receive calls on BT line after failed installation I've seen this issue before. Sounds like the port hasn't gone through correctly. I would assume that this number is still built on one of BT's switches, hence why calls aren't going through. Contact customer services and ask them to call the Porting team, to call BT. Try and get through to the UK call centre.